Privacy Policy

Irving Convention and Visitors Bureau
500 W. Las Colinas Blvd.
Irving, TX 75039

We may be reached via e-mail at: info@irvingtexas.com

Or you may reach us at:
Telephone 972-252-7476
Toll Free 800-247-8464
Fax 972-401-7729

This Privacy Policy (“Policy”) applies to www.irvingtexas.com (the “Website”) any subdomain of www.irvingtexas.com (the “Widget”) and the Irving on the Rocks mobile application (“App”) and the services the Irving Convention and Visitors (“Company” or “We”) makes available through its Website and App (“Services”) on behalf of one or more clients.

Collection of Your Personal Information

In order to enhance our membership services, advertising services, improve our marketing and promotional efforts, analyze Website usage, improve the Website's content and layout, generate aggregate reports on trends, interest and behavior and enhance service offerings, we routinely collect, compile, and report statistics and information reflecting the use of the Website and information services.

When you visit our website, our Web server automatically recognizes only the visitor's domain name, but not the e-mail address (where possible). We collect the e-mail and/or postal mailing addresses of those who communicate with us via e-mail and have provided this information voluntarily. In addition, we collect information volunteered by the consumer, such as survey information, contest information and/or site registrations.

We also collect aggregate information on what pages visitors access, user-specific information on what pages visitors access, and information volunteered by the visitor, such as survey information, contest information and/or site registrations. Information about your computer, such as your IP address, the type of Internet browser you are using, and the type of computer operating system you are using may also be collected. This is to ensure that our Website presents the best Web experience for our visitors, and that the site is an effective information resource. We collect the information to improve the content of our Web page, customize the content and/or layout of our page for each individual consumer, notify consumers about updates to our Website, and to contact consumers for destination marketing purposes.

Device Information: We may collect certain information from your mobile device, which may include information about your device; information about your use of features, functions, or notifications on the device; and signal strength relating to WiFi or Bluetooth, and other technical data. We may collect this information even if you are not logged in to the Service.

• User ID: An automatically generated unique identifier for users (authenticated or anonymous) on the Services.
• Plan ID: An automatically generated unique identifier for any user (authenticated or anonymous) that adds any item to their plan in the Services.
• OneSignal Player ID: An automatically generated unique identifier for any user that accepts push notifications on the Apps.
• Firebase Instance ID: An automatically generated unique identifier for any user that accesses the Services through the Apps.
• Plot Projects User ID: An automatically generated unique identifier for any user that accepts location and notification services on the Apps.
• IDFA: An automatically generated unique identifier for any user that accesses the Services through the Apps.
   

We may transfer personal information to a third party for processing or to provide services, including third parties for whom we act as a booking or reservation agent, but use contractual or other means to provide a comparable level of protection while the information is in the custody of that third party.

If you supply us with your postal address or email address on-line, you may receive periodic mailings from us with updated destination information. If you do not wish to receive such mailings, please let us know by sending an email to info@irvingtexas.com. You may also receive mailings from other reputable companies or third-party independent research firms collecting aggregate research data, and likewise, if you so choose not to receive these mailings, you can have your name put on our do-not-share list. When contacting us to place your name on our do-not-share list, please provide your exact name and address. We will be sure your name is removed.

If you are under 18, your parent's or guardian's permission is required before you send any information about yourself (your name, address, email address, etc.) to us or anyone else over the Internet. We encourage parents to get involved with their children's online usage and to be aware of the activities in which they are participating.

Use of Information

We use information that we collect or that you provide, including any personal information to:

• Register Your Account: Your name, email, and other information you share are used to register your account and allow you to use our Service on the same device in the future as well as on other devices from which you access the Services.
• Maintain Your Plan & Preferences: Your interest selections and any places, events, and tours added to your plan are used to persist your plan on the same device in the future as well as on other devices from which you access the Services.
• Enhance or Improve the Service: Your account information and preference selections are stored and used to enhance your use of the Services and to understand how you use our Service.
• Device Information:
• User ID: Your User ID is used to enable cross device use of the Services.
• Plan ID: Your Plan ID is used to enable saving of unique plans for use on the same device or other devices from which you access the Services.
• OneSignal Player ID:  The OneSignal Player ID is a UUID (Unique Universal Identifier) that OneSignal creates per device per OneSignal App Id. The Player Id is generated based on the Google Advertising ID for Android and identifierForVendor for iOS.  It is used for the delivery of notifications to App users of the Services who have accepted notifications on their device.
• Firebase Instance ID: Google’s Firebase Instance IDs are used to identify individual installations of the apps for the purpose of improving the Services through monitoring analytics, crashes, and Android Cloud Messaging.
• Plot Projects User ID: The Plot Projects User IDs are dynamically generated unique identifies per installation of the app to connect the data generated by each device for the purpose of delivering location based notifications to improve the Services and provide notifications about nearby attractions of internest.
• IDFA: The Identifier for Advertisers (IDFA) is a random device identifier assigned by Apple to a user’s device. The IDFA is used to deliver customized advertising. The IDFA is used for tracking and identifying a user without revealing personal information.
• Send you emails and respond to inquiries, provide user support and/or carry out other purposes that are disclosed to you and to which you consent.
   

Accuracy

The Irving Convention and Visitors Bureau aims to keep personal information as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.  However, if an individual successfully demonstrates to us that personal information is inaccurate, incomplete, out of date, or irrelevant, we will revise the personal information.  If necessary, we will disclose the revised personal information to third parties which were provided with the wrong information to permit them to revise their records as well.

Cookies

Cookies are a technology that installs information on a Website visitor's computer to permit the Website to recognize future visits when using that computer.  The Irving Convention and Visitors Bureau reserves the right to collect aggregate information using cookies to better design the Website, to make sure our ads and dynamic content are served correctly, and to improve the performance of our site for our users, particularly the way search pages are delivered.

Furthermore, advertisements displayed on the Website may also contain cookies provided by third parties.  Please note that we do not have control over or any responsibility or liability for the use and disclosure of information collected through advertisement cookies. You may choose to decline cookies if your browser so permits, but doing so may affect your use of the Website.

Changes to the Privacy Policy

The Irving Convention and Visitors Bureau reserves the right to change this policy from time to time without notice to you, and all such changes will be binding on you and us at the time they are posted on the Website.  All changes to this policy will be promptly posted in this section of the Website and, therefore, you are encouraged to review this policy each time you visit the Website.

Surveys and Contests

Users participating in our surveys and contests may be required to submit varying degrees of personal information, such as contact information (name and shipping address) and demographic information (zip code, age level), depending upon the nature of the particular survey or contest. Participation in these is completely voluntary, and therefore the site visitor has a choice whether or not to disclose this information. Contact information will be used to notify winners and award prizes. The names and photograph or likeness of contest winners may be reproduced on the Website or in other advertising materials or social media. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

From time to time we may wish to use or disclose personal information for a purpose other than that for which it was initially collected.  We will ensure that personal information is not used or disclosed for the new purpose unless the consumer is informed of this new purpose and gives his or her consent.

We have taken appropriate security measures on our site's physical facilities to protect against the loss, misuse or alteration of information that we have collected from you through our Website.

Links to Other Websites

These privacy policies refer to areas and services offered by the Irving Convention and Visitors Bureau on the Website.  Since our Website contains links to other sites, which may be operated by other government agencies, non-profit organizations or private businesses, please be aware that we are not responsible for the privacy practices of such other sites. We encourage our site visitors to be aware when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to the information collected by this Website.

Unauthorized Use

All content, images, and designs are the exclusive property of Irving Convention and Visitors Bureau. Unauthorized use of any of these items without specific written permission is prohibited.

Questions?

If you have any questions or concerns about this Privacy Policy or any of the Irving Convention and Visitors Bureau's use of information, please contact us at info@irvingtexas.com or by calling 972-252-7476 or toll free, 800-247-8464.